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Frequently Asked Questions

Australia Post Shipment

SHIPPING

We ship plants AUSTRALIA WIDE including TASMANIA) except NORTHERN TERRITORY, with PLANT HEALTH CERTIFICATE.

We send plants exclusively with 

Australia Post  Express. As plants are top priority we ship them with the fastest method as possible. 

 

SHIPPING COST (EXPRESS POSTAGE)

Pot size 50-70mm - Flat Rate $19  (1-2 plants).

Pot size 50- 70mm- Flat Rate  $24.75 ( 3-8 plants) 

Pot size 50-70mm- Flat Rate $32.75 (9-12 Plants)                           

 

Pot size 90mm- Flat Rate $24.75 (1-3 plants ).

Pot size 90mm-  Flat Rate $32.75 (more than 4 plants).

Note: If you'd like to add another order, please proceed to pay the postage, once your order is packed, we will refund any difference in the shipping cost.

 

SHIPPING:

We ship every MONDAY and TUESDAY.

You will receive an email with the tracking number. If you haven’t seen the message, please check your spam folder.

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PAYMENT METHOD

We accept Paypal, Credit Card, AFTERPAY and BANK TRANSFER.

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Return and Refund Policy

We will not be liable for any damage or delay occurs during shipping with Australia Post. We do pack all packages in the best way we can to avoid damages.

 

We advise to inspect thoroughly the plant before purchasing, if you have queries or additional information about the plant please do not hesitate to contact us.

No return or refund accepted.

If we do not hear from you within 24 hours of delivery we will assume they arrived safe and well and cannot be held responsible for their health once they are in the care of their new owner.

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